Privacy Policy
Last updated: July 10, 2026
What we collect
When you create an account we collect your email address, display name, and the role you sign up under (creator or brand). Creators may add profile details to their card: bio, niche tags, platform handles and follower counts, rate card, audience demographics, past brand partnerships, contact email, and a booking link. Brands provide a company name and website. If you join the waitlist, we store your email and selected role.
Card views and analytics
When someone views a published card, we record the view along with the viewer’s account type (brand, creator, or logged-out visitor), and technical context such as referrer, device type, and country. If the viewer is a logged-in, verified brand account, the brand’s company name may be shown to the card owner as part of paid analytics features. We do not show creators the personal identity of individual visitors.
Payments
Payments are processed by Stripe. We never see or store your card number. Stripe shares with us the subscription status, plan, and billing period needed to operate your account. Stripe’s own privacy policy governs their handling of your payment data.
AI features
If you use the AI bio writer, the answers you provide are sent to Anthropic’s Claude API to generate your bio text. New account applications are also summarized by the same AI service to assist our human review — the AI never approves or rejects an account on its own. This data is not used to train AI models.
Emails
We send transactional emails (account confirmation, password resets, kit requests, deal proposals, application decisions) through Resend. We do not add you to marketing lists without explicit consent, and we do not sell or rent your email address.
Self-reported information
Follower counts, audience demographics, rates, and partnership history on a creator card are entered by the creator. Unless a piece of information is explicitly marked as verified by MyReachCard, we have not independently confirmed it.
Data retention and deletion
You can delete your account at any time from Settings. Deletion takes effect immediately for access and is made permanent, including removal of your data from our database, within 30 days. You may also request deletion by email.
Your rights (GDPR / CCPA)
You have the right to access, correct, export, or delete the personal data we hold about you. Contact us at support@myreachcard.com and we will respond within 30 days.
Third-party services
We rely on: Supabase (database and authentication), Vercel (hosting), Stripe (payments), Resend (email), and Anthropic (AI generation). Each processes data under its own privacy policy.
Contact
Questions about this policy? Email support@myreachcard.com.